Where to Send Your Complaints to Facebook

So, right after the announcement of Google+‘s opening to the masses, FB decided to make more changes in their default interface and features list by adding this  friend feed ticker on the top of your (already useless) friend sidebar. Although I believe that Google+ still has some light years ahead to catch up to FB‘s dominance in the social networking world, I’m still trying to figure out what made FB decide to make another last-minute changes to the layout by adding an unnecessary auto-updating friend feed ticker at the top of your friends’ list sidebar. It’s bad enough for FB‘s used-to be clean and easy interface to add that sidebar and all other unnecessary changes with the wall posting interface, but to add more complexity in to it by adding yet another useless feature? I declare as of today that FB‘s straight-to-the-point interface became nerd-friendly instead of everyday user-friendly.

Why, FB, why? Were you feeling the competitive heat coming from Google+’s official public launching? While you are still ahead of your game over all the social network services out there, why must you complicate your interface any further than it has? Rather than making your users shout in glee for this feature, you get frowns and complaints instead.

Fortunately, All Facebook posted a tip for users who want to send in their complaints regarding the recent changes and additions to the FB interface. Although to me that FB has always been epic fail in terms of human-to-human technical support¹, it’s still worth a try to send in your complaints and suggestions to FB. Don’t expect for a human-based answer directly from tech support immediately though.

Head over to this page named Your Home Page Suggestion and fill in the form with your suggestions, comments and complaints. This form sends your inquiries directly to FB. You can access this page via the Help Center, then go to Browse Help Topics ? News Feed ? then click on the last link on the list.

You can also check out a few browser extensions/plugins that you can install for your browser (whether if it’s Firefox, Chrome, Safari, etc.) for control on how your home page should look like. Here’s what All Facebook suggested as of now:

• Better Facebook
• F.B. Purity²

There should be plenty more plugins that should fix the problematic changes FB implemented, but for now these are the two that were suggested. Unless FB adds another feature in their interface that lets users configure the look and feel of their home pages themselves, at this moment FB has gone to my personal list of technological epic fails³ as of yesterday.

1. I’ve sent a lot of help inquiries regarding FB‘s security features and all I get is they send me to their Help Center and not even bother contacting me via email, PM, whatever, at all [↩]
2. The “F.B.” stands for “fluff-busting,” not Facebook LOL. [↩]
3. imaginary list, but I have one, located in my head. [↩]